Kool Breeze Solar Hats use a built-in solar panel to power the fan. When exposed to sunlight, the solar panel powers the fan and creates airflow to help keep you more comfortable outdoors.

Replacement requests depend on the item and the reason for the replacement. Please follow the instructions below.1. Defective or Damaged HatsIf your hat arrives defective or damaged, sign in to the Amazon account used for your purchase, go to Your Orders, locate your Kool Breeze Solar Hats order, and select the available return or replacement option. Follow Amazon's instructions to submit your request. Replacement eligibility and available solutions are subject to Amazon's applicable policies.2. Wrong-Size HatsIf you need a different hat size, please initiate a return through Amazon by signing in to your account, going to Your Orders, and following the available return instructions. The original hat must be returned before a replacement can be sent. Replacement eligibility and available options are subject to Amazon's applicable policies.3. Fan Blades, Bands, and ScarvesIf you need replacement fan blades, bands, or scarves, please email support@koolbreezesolarhats.com with your Amazon order number and the accessory you need. Our team will guide you through the next steps.4. Other Hat ComponentsWe do not offer individual replacements for the motor, solar panel, or housing. If your hat has an issue involving any of these components, please initiate a return or replacement request through Amazon's Your Orders page and follow the available instructions.Important: Please do not mail any hat or accessory to us without first receiving the appropriate return instructions. Amazon-handled requests must follow Amazon's return process, while accessory replacement requests should be directed to our customer support team.

No. Kool Breeze Solar Hats are designed to operate using solar power and do not contain a battery.

The fan is powered by the hat's solar panel, so it requires sufficient sunlight to operate. Performance can vary depending on the intensity of available sunlight.

Keep the hat clean and dry, and handle the solar panel and fan components carefully. Avoid unnecessary exposure to water unless the specific product instructions state otherwise.